For item purchase through the CafePress, the CafePress Refund and Exchange policies are below:

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Refunds

CafePress.com offers a 30-day satisfaction guarantee on all products. If you would like to return an item for a refund, please fill out our return request form. We will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.

For returns, fill out our contact us form online and select “Exchange/Refund” as the reason for contact.

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Exchanges

CafePress.com offers a 30-day satisfaction guarantee on all products. If you would like to exchange an item for a different one, please fill out our exchange request form. We will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.

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For other club merchandise, including Burgees and Distributor Cap kits:

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If you find the merchandise you received arrived damaged and would like to exchange the item, please contact Archivist.commanderclub@gmail.com  or refer to the e-mail you received regarding shipping information.

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